The following information was submitted:
Conference: MMF_Finances
Conference ID Number: 662-131
Full Name: Margarida Cartalγo-Lopes
Position: Assistant Professor
Age: Biophysics2
Sex: Female
Address: Instituto Superior Tιcnico - DEG, Av. Rovisco Pais, 1049-001 Lisbon
Country: PORTUGAL
Tel: 351218418177
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Fax: 351218417979
E-mail address: mcatalao@ist.utl.pt
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Title of the Paper: Centralization of Multi-Domestic Activities in the Banking Sector - An Application to a European Banking Group
Authors as they appear in the Paper: Leonor S. Uva, Margarida Catalγo-Lopes
Email addresses of all the authors: leonoruva@hotmail.com, macatalao@ist.utl.pt
Number of paper pages: 6
Abstract: Nowadays, banks struggle to maintain their competitiveness and develop strategies to improve efficiency, by decreasing operational costs. Where multinational banks are concerned, the diversity of geographies usually multiplies the amount of repeated operations across borders, implying unnecessary costs. Banks are therefore starting to centralize some of their functions into shared-services centres where significant costs savings can be achieved. This paper analyzes the core areas within a bank, according to their potential of centralization, and provides a specific application to a European multinational bank with important international operations. Special focus is given to the Card Operations Department, in order to identify opportunities of centralization along the Group's operations.
Keywords: Centralization Potential, Efficiency, Operational Costs, Multi-Domestic Units, Payment Cards
EXTENSION of the file: .pdf
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IP ADDRESS: 193.136.153.176
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